Website Privacy Policy

This Privacy Policy is applicable to a user’s use of the Cybervision website and contains exclusions and limitations of the legal responsibility and liability of Cybervision. If the user chooses to use Cybervision’s website and services, then the user agrees to the collection and use of information in relation to this policy. The Personal Information that Cybervision collects is used for providing and improving Cybervision’s services. Cybervision will not use or share a user’s information with anyone except as described in this Privacy Policy.

By using the Cybervision website the user indicates their acceptance of and agreement to the Privacy Policy. Please read the Privacy Policy carefully. This page is used to inform website visitors regarding Cybervision’s policies with the collection, use and disclosure of Personal Information.

Information Collection and Use

Cybervision is committed to protecting and respecting a user’s privacy. This Privacy Policy sets out the basis on which any personal information that Cybervision collects form the user or that is provided to Cybervision, will be used, stored and processed by Cybervision. In adopting this Privacy Policy, Cybervision wises to balance its legitimate business interests and the user’s reasonable expectation of privacy. Cybervision will take reasonable steps to prevent unauthorised access to, or disclosure of a user’s Personal Information. However, Cybervision does not guarantee that a user’s Personal Information shall be 100% secure.

For a better experience while using Cybervision’s services, Cybervision may require the user to provide Cybervision with certain personally identifiable information, including but not limited to the user’s name, phone number and postal address. The information that Cybervision collects will be used to contact or identify the user.

Agreement with Us

By continuing to use the Cybervision website, which is accessible at https://www.cybervision.co.za (‘Website‘), you agree to the terms and conditions set out in this Privacy Policy. You agree that we may ‘Collect’ Personal Information for the purposes of providing you with access to Cybervision’s Website and for any of the purposes listed in the paragraph below. If you do not agree with this Privacy Policy, please do not continue to use the Cybervision website and/or to provide us with any Personal Information.

Personal Information Collected

The types of Personal Information that Cybervision may Collect includes information necessary for Cybervision’s legitimate business interests and categories of personal information identified in relevant data protection laws in the Republic of South Africa, including the Protection of Personal Information Act, 2013 (” POPI “). The types of personal information include identifiable information such as the user’s first and last name, email address, postal address, telephone number, cellphone number, and any other information submitted in forms and blog posts (‘Personal Information’). Cybervision may also Collect other information via Cybervision’s discussion boards or other social media hosted by Cybervision, competitions, promotion, surveys, webinars and other such events or points of interaction. Cybervision may on occasion combine Personal Information Cybervision receives from publicly available records and information the user discloses to carefully selected third parties to develop a customer profile relating to the user. Cybervision will attempt to limit the types of Personal Information Cybervision Collects to only that to which the user consents (for example, in the context of online registration, message boards, surveys, and polls) and which is necessary for Cybervision’s legitimate business interests. When the user visits the Cybervision website, Cybervision’s web server also automatically records the name of the user’s ISP (Internet Service Provider), the website from which the user visits Cybervision, the pages on Cybervision’s sites the user visits and in what sequence, and the date and length of the user’s visit. This information is aggregate and anonymous data and does not identify the user specifically.

Use of a User’s Personal Information?

Cybervision may use the user‘s Personal Information to: Provide services and products that the user request (e.g. send the user by email or other electronic means of industry-related newsletters, news or other products, services or news in which the user expresses an interest); inform the user of changes made to Cybervision’s website or this Privacy Policy; inform the user of job or career opportunities, products, services, offers, promotions and promotional competitions (whether SMS, mail or email) which the user may find interesting, subject to the paragraph below; respond to any queries or questions that the user may have; develop an online customer profile; understand general customer trends and patterns so that Cybervision can develop and support existing and ongoing marketing strategies for Cybervision’s products and services; and for security, administrative and legal purposes.

Where the user chooses to receive mobile services and content via SMS, MMS and other mobile services, Cybervision uses this information to deliver such mobile services and content to the user, to carry out market research, to track sales data and to plan other promotional activities which may be of interest to the user.
Publicly available Personal Information

If at any time Cybervision’s website offers any chat rooms, message boards, blogs, newsgroups or forums, etc., Cybervision Collects the information that the user discloses. Such information will be used in accordance with this Privacy Policy. Please note that Cybervision is not responsible for other parties’ use of the Personal Information which the user makes available to such third parties through any chat room, message board, blog, newsgroup or forums, etc. on Cybervision’s website.

Personal Information used for marketing purposes

Provided that the user has given Cybervision prior consent, Cybervision may use the user’s Personal Information for the purposes of marketing of Cybervision’s own products and services and on behalf of other companies within Cybervision.

This includes the provision of industry-related newsletters, news or other products, services or news in which you express an interest, via any form of electronic communications (such as email and/or SMS). Information about the pages the user has visited or the products the user bought in the past helps Cybervision market more relevant services to the user in the future.

The user is entitled to request that Cybervision does not use their Personal Information for the purposes described above and may opt-out from receiving any further marketing, newsletters or any other information which might be of interest to the user at any time. Cybervision does not sell personal data to third-party advertisers. Information that is not personally identifiable may be shared with Cybervision’s advertising or business partners. They may also use cookies to track what advertisements the user has seen and what products or services the user appears to be interested in.

Security measures in place to protect Personal Data

Although absolute security cannot be guaranteed on the Internet, Cybervision has in place reasonable technical and organisational security measures to protect a user’s Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information Cybervision Collects. While Cybervision cannot ensure or warrant the security of any Personal Information the user provide us with, Cybervision will continue to maintain these security measures over time in line with legal and technological developments as required by applicable law, including POPI.

Storing of Personal Information

Cybervision stores Personal Information in the Republic of South Africa and will take the necessary steps to ensure that the Personal Information is adequately protected in that jurisdiction. Information will not be stored for longer than is necessary for the purposes described in this Privacy Policy.

Web Links, Advertising & Promotions

Cybervision’s website may contain links to other websites that are not covered by this Privacy Policy and where information practices may be different from Cybervision’s (‘Third-Party Websites’). Users should consult the other sites’ privacy policies and data protection statements on such Third-Party Websites before submitting any Personal Information, as Cybervision is not responsible for and has no control over Personal Information that is submitted to, or collected by, these Third-Party Websites. On the Cybervision website, there is sometimes content or programs that are sponsored by or co-branded with identified third parties (e.g., competitions or promotions). These Third-Parties can obtain Personal Information that the user voluntarily submits to them to make use of the offer. Cybervision is not responsible for the collection and use of the user’s Personal Information by these Third-Parties and the use of various technologies by such Third parties is subject to their own privacy policies and is not covered by this Privacy Policy.

Use of Cookies

Cookies help Cybervision collect information about the use of the Cybervision website. This information includes, among other things; the web browsers and operating systems used; the domains of referring sites (traffic origin); the date, time, number, and duration of visits; which pages or elements within pages were viewed; which links, buttons, or other items were clicked; what was typed into text fields in forms.

Cookies may contain IDs, typically random strings of numbers and letters, that are unique to a user’s browser. This helps Cybervision recognize the browser when the user visits the website again. Cookies are also used to track the user’s reaction to emails sent to the user, so that Cybervision knows whether they have been successful in relaying the messaging to the user.

While most browsers are initially set up to accept cookies, the user can reset their browser to refuse all cookies or indicate when a cookie is being sent, however, it is important to note that certain areas of the Cybervision website can only be accessed in conjunction with cookies or similar devices.

Use of Website by Children

The Cybervision website is accessible to children under the age of 18 and Cybervision requires that children consult with their parents before providing Personal Data. Cybervision also encourages parents to supervise their children’s online activities by, for example, adopting parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other Personal Data without parental permission. Cybervision encourages parents to talk to their children about the use of the Internet and information they disclose to websites.

Changes to Privacy Policy

Cybervision may, from time to time, revise this Privacy Policy to reflect company initiatives, changes in the law or technology or changes in Cybervision’s practices regarding the collection and use of Personal Information. If Cybervision decides to change this Privacy Policy, the changes will be posted on this website so that users are always informed of the latest version. Cybervision will not use or disclose Personal Information provided to Cybervision pursuant to this Privacy Policy in ways other than the ones described above, without informing the user and providing them with the opportunity to consent to such modified conditions concerning the use and disclosure of their Personal Information.

Governing law

The contents of this Privacy Policy shall be governed by the laws of the Republic of South Africa. If any provision of this Privacy Policy is judged to be illegal, void or unenforceable due to applicable law or by order of a court of competent jurisdiction it shall be deemed deleted and the continuation in full force and effect of the remainder of the provisions will not be prejudiced unless a court of competent jurisdiction determines that the substantive purpose of this Privacy Policy is then frustrated, in which case you may contact Cybervision at info@cybervision.co.za. Similarly, a user can contact Cybervision at this address to determine what personal information has been collected about them by Cybervision via the website.