Response Playbook a Necessity
A response playbook may be one of the most important documents that senior management ever signs in terms of protecting an organisation against disasters. It helps you understand what you have got, where it is, and then articulates the processes for how you are going to protect it. During an incident it expedites response, shortens conversations, and puts everyone – literally – on the same page. However, one size does not fit all. While templates are useful, it is essential that your playbook fits with the roles, responsibilities, and objectives of your organization. It should be a collaborative effort with the entire IT team to ensure all assets, programs and endpoints are logged, backed-up, accessible and able to be investigated.